montana-211Call 2-1-1 or 549-5555 to Get Connected, Get Answers

Serving Mineral, Missoula and Ravalli Counties 24 hours per day.  2-1-1 is the information and referral service that can provide the vital link between people with questions or problems and the social services in the community available to meet their needs.  The website at Montana 2-1-1 has the most current and comprehensive listing of community resources available locally.  HRC has been providing referrals to callers since 1988.

When you call 2-1-1, you will talk to an information and referral specialist.  This person is trained to analyze your problem or questions, however complicated, and refer to you to the proper agencies and organizations that can help.  ALL CALLS ARE CONFIDENTIAL.  Referrals provided are to agencies, organizations and programs available to communities in our three county service area.

The three digit 2-1-1 number was first launched by United Way in partnership with the Alliance of Information & Referral Systems (AIRS) in 1997 and now serves over 91% of the entire American population, covering all or part of all 50 states plus Washington DC and Puerto Rico.  HRC's 2-1-1 call center was awarded the National Alliance of Information & Referral Systems (AIRS) professional accreditation in 2008.  As an AIRS accredited program, our 2-1-1 provides community referrals, information and assistance to callers in compliance with the highest established professional standards in the industry.

The Human Resource Council does not discriminate on the basis of race, color, national origin, religion, creed, age, sex, marital status or mental or physical disability.  To learn about the complaint or grievance process, contact the Community Information & Referral Specialist Coordinator.

 

The Interim Assistance Program is designed to assist individuals who are permanently or temporarily disabled with case management, rental assistance and supportive services while they pursue Social Security Income (SSI/DI) and/or transition back to employment.  Funding is limited.

Qualified applicants must:

  1. Be a Missoula County resident;
  2. Qualify for SNAP (food stamps) and meet the income criteria for a Interim Assistance Program number (generally this means that an individual must earn less than $282 per month);
  3. Have a medically verifiable disabling condition that precludes employment and/or qualifies the applicant for SSI/DI;
  4. Be ineligible for all other forms of assistance (for example: an individual with dependent children must apply for a TANF cash grant at the Office of Public Assistance).

Referral Process:
Referring agencies may call the Interim Assistance Program directly to schedule an intake appointment or give the contact information to their client.  The program sees individuals by appointment only.

Please make contact with the program through Human Resource Council's Missoula Office.

211 & Advocacy ServicesLearn more about 2-1-1 Information & Referral and Other Services available

Missoula County Helplist
(Download a pdf)

Ravalli County Helplist
(Download a pdf)

Mineral County Helplist
(Download a PDF)

Ravalli County - Salvation Army Hamilton
217 N. 3rd Street, Suite B-2
Hamilton, MT 59840
Phone: 406-210-1453

Missoula County - Salvation Army Missoula
355 S. Russell St.
Missoula, MT 59802

Phone: 406-549-0710
Hours: 9:00am - 4:30pm
www.salvationarmy.org

EMERGENCY FOOD

Missoula Food Bank & Community Center
1720 Wyoming St.
Missoula, MT  59801

Phone: 406-549-0543
Hours: 10:00 am – 7:00 pm  Monday, Tuesday and Thursday; 10:00 am - 1:00 pm Wednesday and Friday (Hours may vary due to COVID)
www.missoulafoodbank.org

Pantry Partners
3416 ALC Way
Stevensville, Montana 59870

Phone: 406-777-0351
Hours: Open Monday, Wednesday and Friday from 11:00 am to 2:30 pm (Hours may vary due to COVID)
www.pantrypartnersfoodbank.org

Haven House
316 N 3rd St #162
Hamilton, MT 59840

Use alley entrance
Phone: 406-363-2450
Hours: Open Monday, Wednesday and Friday from 10:00 am – 1:45 pm. (Hours may vary due to COVID)

EMERGENCY SHELTER

Temporary Emergency Shelter:

Missoula Poverello Center
Shelter, food and essential services to hungry and homeless. 
1110 West Broadway
Missoula, MT 59802
Phone: 406-728-1809
thepoverellocenter.org

Missoula YWCA
Shelter for domestic violence victims.  Shelter location not public.
1800 S. 3rd Street W.
Missoula, MT 59802
Phone: 543-6691 or walk-in
Crisis Line: 1-800-483-7858 or (406) 542-1944
www.ywcaofmissoula.org

Youth Homes
Shelter for children and youth in Missoula and Ravalli Counties who are in need and/or crisis.
550 N. California St.
Missoula, MT 59801
Phone: 406-721-2704
www.youthhomesmt.org

SAFE (Supporters of Abuse Free Environments)
Shelter for victims of domestic violence or sexual assault
150 Morning Star Way
Hamilton, MT 59840
Phone: (406) 363-2793; Crisis line (406) 363-4600
www.safeinthebitterroot.org

Hotel/Motel Emergency Shelter (depending on funding):

Missoula County - Salvation Army Missoula
355 S. Russell St.
Missoula, MT 59802

Phone: 406-549-0710
Hours: 9:00am - 4:30pm (Hours may vary due to COVID)
www.salvationarmy.org

Ravalli County - Salvation Army Hamilton
217 N. 3rd Street, Suite B-2
Hamilton, MT 59840
Phone: 406-210-1453

Missoula YWCA
Shelter for domestic violence victims.
1800 S. 3rd Street W.
Missoula, MT 59802
Phone: 543-6691 or walk-in
Crisis Line: 1-800-483-7858 or (406) 542-1944
www.ywcaofmissoula.org

Rent and/or Mortgage Assistance (depending on funding):

Missoula County - Salvation Army Missoula
355 S. Russell St.
Missoula, MT 59802

Phone: 406-549-0710
Hours: 9:00am - 4:30pm (Hours may vary due to COVID)
www.salvationarmy.org

Ravalli County - Salvation Army Hamilton
217 N. 3rd Street, Suite B-2
Hamilton, MT 59840
Phone: 406-210-1453

Volunteers of America
Short-term rental assistance for Veterans who are homeless or about to be homeless.  Call for eligibility guidelines.
2801 S. Russell, #18
Missoula, MT 59801
Phone: 406-926-3600

United Way of Missoula County
Community Action Partnership
Donate to Human Resource Council
Montana 211
American Job Center

Housing

Housing

Housing

We provide housing assistance and information: Section 8 Rental Assistance, First Time Home Buyers Program, Homeowner Rehab & Repair Loans and Emergency Housing Solutions Grant

Residential Energy Services

Residential Energy Services

Residential Energy Services

Learn more about: Energy Bill Assistance Services, Energy Conservation, and Energy Bill Assistance Frequently Asked Questions

Workforce Development

Workforce Development

Workforce Development

Learn more about: Job Training, Youth Services, Local Career Resource Centers, Pathways Program, Workforce Innovation & Opportunity Act Youth Program

2-1-1 & Other Services

2-1-1 & Other Services

2-1-1 & Other Services

Learn more about 2-1-1 Information & Referral and Other Services available

Serving Three Western Montana Counties

  • Mineral County

    Human Resource Council
    38 Mullan Rd. W.
    Superior, MT 59872
    406-822-4251
    Map
  • Missoula County

    Human Resource Council
    1801 S. Higgins Avenue
    Missoula. MT 59801
    406-728-3710
    406-728-7680 (fax)
    Map

  • Ravalli County

    Human Resource Council
    303 N. Third St.
    Hamilton, MT 59840
    406-363-6101
    Map
  • Montana Districts

    Human resource disrict map

Employment Opportunities

Employment Opportunities listed below
Click here to Apply On-line.

Energy Conservation Technician, 40 hrs/wk.; Monday-Friday (between 8:30 a.m. - 5:00 p.m.)
The first 90 days the starting rate of pay is $20.00/hr., after that it is $21.00/hr.  The job is contingent on passing the required classes covering job tasks.
Excellent benefit package, includiing health, vision, dental, retirement, paid time off, holidays, etc.
Click here to view the Position Announcement and Job Description.

Lease-Up Specialist, Up to 40 hrs/week; $20.83/hr.; Monday - Friday (between 8:30 a.m. - 5:00 p.m.); Excellent benefit package.
Click here to view the Position Announcement and Job Description.

Latest News

The HRC Board of Directors will meet on May 9, 2024, at 1801 S. Higgins Ave, Missoula, MT 59801 and via Zoom.  Click here to view the Agenda.  Click here to view the Public Comment Rules.

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